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Problem with SDK file installation

Rycerz2000Rycerz2000
in PLCnext Engineer

Hello everyone!

I've got a problem with the installation SDK file. During installation, I got this message:

obraz.png

I'm using PLCnCLI in version 2023.0 LTS and SDK version 2023.6 for Windows. System is Windows 10.

Comments

  • Martin [PLCnext Technology Team]Martin [PLCnext Technology Team]

    I haven't seen this error before, but there were a good few improvements to the plcncli made in version 2023.6, which seems to have fixed another SDK installation issue that had been seen quite a bit.

    Are you able to try the same with plcncli version 2023.6? I have successfully installed that same SDK on my Windows 10 machine with plcncli v2023.6.

  • Rycerz2000Rycerz2000

    Ok, but where can I find version 2023.6? On the official website, the newest version is 2023.0 LTS. Can there be a problem with the region that I selected on the website?

  • Martin [PLCnext Technology Team]Martin [PLCnext Technology Team]

    Ah, sorry, it might not be clear in the Info Center, but as of version 2023.6 the PLCnext Toolchain (including the plcncli) has been released a separate product, with its own product page:

    https://www.phoenixcontact.com/en-pc/products/software-package-plcnext-technology-toolchain-1639782

    This also caught me out at first, but it's a good long-term move to have this as a separate product rather than as a download on every PLCnext Control device product page. It should be added as an "accessory" on all the PLCnext Control product pages - I will ask for it to be added.

  • Rycerz2000Rycerz2000

    Thank you for this link. I installed the newest version, but unfortunately, I still got the same result:

    obraz.png


  • Martin [PLCnext Technology Team]Martin [PLCnext Technology Team]

    It turns out that this is an issue with CMake.

    During the installation, files are creates in the user's AppData directory, e.g. C:\Users\Martin\AppData\...

    You can see this path (with your user name) in your screenshot.

    If the user name has special characters - like ł or ń - then the path will contain characters that CMake cannot handle, resulting in the error that you see.

    The solution is to create a new Windows user that does not have special characters in the user name.

    Sorry for the trouble, but this is a CMake issue that is outside our control.

  • Rycerz2000Rycerz2000

    Ok, I understand. I'll try changing my username and report back if it helps. In this moment thank you very much for your help.

  • Rycerz2000Rycerz2000

    Short update:

    helped add new username without special characters. Thanks onse again for your help.

    obraz.png


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