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after program upload LED D lights up orange

BruJenBruJen
in PLCnext Technology & PLCnext Controls

Hello everyone, after I have transferred the program to the AXC F 2152, it restarts and only LED D lights up orange after the process. The control unit is no longer accessible and can only be used again via a factory reset. 


Does anyone have an idea as to why this could be? 

Comments

  • Oleksandr GuminskiyOleksandr Guminskiy

    Hi! First of all you have to take a look at messages in '/opt/plcnext/logs/Output.log'. Sufficient information about error can be found there.

  • BruJenBruJen

    Thanks for the massage. But the control unit is no longer accessible via an IP. It is also no longer found in the Netnames tool and cannot be reached via Net-Scan or Ping. We then have to perform a reset to factory settings. Then the Output.log is empty or old data is no longer contained.

  • Oleksandr GuminskiyOleksandr Guminskiy
    edited December 2024

    You mean, it is impossible to establish ssh connection to PLC via Putty/WinCSP?

    Does you project contain only native libraries and blocks of PLCNext Engineer. Or there are some modules created with SDK in C++/C# etc?

    Firmware and software versions of IDE and PLC?

    Does all system services, necessary for project were activated wia WBM?

  • BruJenBruJen

    The device is no longer accessible via the network (IP address). This means that no SSH connection is possible. We only use program parts from PLCNext Engineer. 


    Firmware and software versions of IDE 2024.0.4 (Build 7.0.550.0, Revision ba77587a) and PLC 2023.6.0.

  • Frank Phoenix Contact Deutschland SupportFrank Phoenix Contact Deutschland Support

    Hi BuJen,

    your description indicates that at least the Firmware or even the OS did not started.

    As Oleksandr already wrote it would be now very interesting how your application is desigend, which maybe external components were used and/or if anything were modified using root permissions on the file system.

    Using a pure 61131 application normally does not cause such issues.

    The type 1 (factory) reset erase the overlay filesystem which contains every user modifications/files/project.

    So, if the plc does start after the reset, it must have something to do with the project.

    At this stage the troubleshooting via the forum might be quite difficult, if you like one of the support specialist can contact you directly.

    BR,

    Frank

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