Web panel stuck on boot screen
I have a WP 6156-WHPS - Web panel and out of the blue the screen now gets stuck on the Phoenix Contact default boot screen once I power it On.
If I connect a network cable to my PC and search on the IP address it returns 502 bad gateway along with nginx/1.20.1.
What could be going wrong? Has the file system somehow corrupted? Would a firmware update overt micro-sd help?
Comments
Hello Shaheer,
When you perform a firmware update with a SD card, the panel goes back to factory state, so this will be a good start for solving the problem.
If it doesn't work please let us know.
Met vriendelijke groet / Mit freundlichen Grüßen / Best regards,
Henk Welgraven
Technical Sales Engineer
Industrial Electronics
PHOENIX CONTACT B.V.
Postbus 246
6900 AE ZEVENAAR
Tel. +31 (0)316 59 17 20
mailto:support@phoenixcontact.nl
www.phoenixcontact.nl
For some reason while following the steps of the manual for microsd firmware 4.x, I do not get a .wic file after unpacking the .zst file with PeaZip.
Could you share a firmware link for version 3 with micro sd?
I could then workaround this unpacking issue and later update to firmware 4 with a USB.
Hello Shaheer,
We can send you the 3.1.7 .wic or the 4.1.1 .wic file if you want.
Please send an email to support@phoenixcontact.nl so we can reply with a link to the file.
Met vriendelijke groet / Mit freundlichen Grüßen / Best regards,
Henk Welgraven
Technical Sales Engineer
Industrial Electronics
PHOENIX CONTACT B.V.
Postbus 246
6900 AE ZEVENAAR
Tel. +31 (0)316 59 17 20
mailto:support@phoenixcontact.nl
www.phoenixcontact.nl