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"Internal server error - Please contact an administrator."

criscris
edited March 2020 in Proficloud

Hi,

When I try to create a device in ProfiCloud, I get an "Internal server error - Please contact an administrator". I have successfully entered the UUID and the PLC is not registered.

 

1

Comments

  • Dan ClarkDan Clark

    Hello Cris,

    Can you ping 8.8.8.8 from PuTTY? You may not be able to connect to the internet with your current network configuration.

  • Arno PLCnext TeamArno PLCnext Team

    Hi Cris,

    seems that you have connection to the internet, because is says "Proficloud is reacheable and available". Could you send me the first 5 digits the your UUID, so that I can do some investigations?

     

    Regards,

    Arno

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