AXC & ILC PLC communication issue on Profinet
Hello Sir,
I have one AXC 2152 master PLC and 8 ILC131 ETH slave PLC. Both master and slave communicated on Profinet protocol. During running process I face communication delay issue in both master and slave PLC's and facing warning is *0x0020*(Neighborhood devices information is not available).
How to fix this issue as soon as possible?
I have one AXC 2152 master PLC and 8 ILC131 ETH slave PLC. Both master and slave communicated on Profinet protocol. During running process I face communication delay issue in both master and slave PLC's and facing warning is *0x0020*(Neighborhood devices information is not available).
How to fix this issue as soon as possible?
Comments
please add a Output.log for diagnostic details.
The missing Neighborhood information is most likely unrelated to the communication delay.
This just means that there is a Device that does not support neighborhood information...
how high is the load of your Application?
maybe the PLC is overloaded?
What is the Update Time of your PN Devices? Maybe you can reduce these...
Still same issue is facing sir.
without knowing more it is tough to give you further guidance on the forum.
Depending on the urgency of this issue you've the option to involve your local Phoenix Contact subsidiary.
Just visit our global homepage and choose your country for the contact details.
If you like we can also forward the ticket (including the mail adress of your community registration) to the local support center, in this case please add your contry in this post.
Besides of the option of a direct support we can also try to resolve the issue within the post.
In that case please attache the output logfile and maybe a screenshot of the system notifications.
https://pxc1.esc-eu-central-1.empolisservices.com/gatekeeper/guesttoken/45?app=/service-express/portal/cb?redirect=https://pxc1.esc-eu-central-1.empolisservices.com/service-express/portal/object/esc/en-so-475aa7a5-8cd0-4301-95d5-e093bd3d51c2?context={"filter":{},"text":"output.log+plcnext","useExpertQuery":0}
Please let us know,
Frank