BTP2102W Error

Hi, i’m from Chile and work with PLCnext F 1152 and HMI BTP2102W. My problem is: It was working fine, I modified some parameters on the screen and the next day, when I turned on the equipment, the screen that I had created was no longer there and I cannot communicate to upload the screen to the HMI again. I get the following errors in the VISU+ software and on the screen when trying to enter Administration on the Cockpit in HMI touch panel.
I need help please

Robert Zieballe Muñoz - Automation Engineer - Tecman ING

WhatsApp Image 2022-10-06 at 5.48.34 PM 1.jpegWhatsApp Image 2022-10-06 at 5.48.34 PM.jpeg

WhatsApp Image 2022-10-06 at 5.48.34 PM.jpeg