Hi all,
Please help with the following problem:
I changed my email in settings, received the link in the e-mail verification and then the PLCnext Store says “An error ocurred” - INTERNAL_SERVER_ERROR (errorId: e6cec6ec-9e81-4488-aa7b-9619508eabaa).
Tried to:
Screenshot 2024-02-17 105832.png
* Login again.
* Forgot Password option
* Paste the verification link in the address bar.
* Try to login with the original email
* Create account with another e-mail (got the email verification, click on the link with the same error)
* Delete cache and keys on browser (Firefox).
* Restarted the internet browser
* Used another browser (Microsoft Edge)
Nothing worked.
I lost access to the PLCnext Store and cannot create a new account. Maybe there´s something I missed doing?
*A few days ago, a costumer had the same problem, I had to send it some apps in the store.
I forgot to mention that I also tried to use my Proficloud account, it didn’t work either.
Dear Jeff,
Sorry for the interruption.
There seems to have been a problem on our side.
We were able to fix the problem.
Please check that the store is now working properly.
Regards
Daniel
Good to know:
Proficloud.net is down.
Our proficloud.io offers interesting services.
The PLCnext Store has no connection to one of the two proficlouds.