Hello PLCnext Team, I have a problem the connection from AXC F 2152 to PLCnext Store and PROFIcloud via internet. I connected AXC F 2152 to Internet via 4G router, then tried to see status on PLCnext Store. Unfortunately, status was OFFLINE. (see attached “DeviceRegister Store.jpg”) I could receive ping responce from google in Linux console of AXC F 2152 (see attached “Google-PING.jpg”), but I can’t receive signal from ProfiCloud (see attached “ProfiCloud-PING.jpg”) How to change the status of PLCnet Store ?, How to check connection and setting for myside ? Best Regards,
Hello ttakenaka, The ProfiCloud don’t support the PING-Protokoll. In Google-PING.jpg I see that your System clock is 12. August 2019.
That could be a problem. Please set your clock with the Engineer or with the command sudo _date --set=“20191122 09:01”
Read more here: _https://www.plcnext-community.net/en/hn-knowledge-base/hn-faq.html?view=faq&tmpl;=component&window;=1&faqid;=110 Do you have activated the Store Service in the WBM ?
Thank-you for your quick reply, I did that test at not Today, but System clock was not correct bacause did it at Oct. 24 I’ll try to change it. Danke schÖn