Hi all, (Sorry if I posted in the wrong category) I’m working on a project wish has been commissioned in 2018. On thuesday, we had to perform a cold restart of the controller (ILC 350 PN). Since then, we’ve been unable to restore the PROFINET communication between the controller and the BUS couplers „solar“ & „rtu“ (IL PN BK DI8). BUS structure : In terms of HW, absolutely nothing has changed onsite. Some sort of communciation seem to be estabilished with the BUS couplers but it is not totally operationnal as indicated by Diag+.
I’ve been in touch with the Phoenix support in Belgium and they didn’t notice any problem in the config : https://ibb.co/wpS7v00 https://ibb.co/S7TkpTr These are the global variable (PNIO_SYSTEM_BF might be TRUE because the „solar“ BUS coupler has turned off because it’s UPS is discharged : https://ibb.co/1zkpy9R Does any how have a clue of what could be the cause of the problem ? Thanks in advance, Best regards,
Unfortunately this question is not related to PLCnext Technology, which is the exclusive topic of this forum. I have opened an internal support ticket here, and someone will get back to you, probably through the people in Phoenix Contact Belgium who you have been in touch with already.