PLCnext Engineer Can't communicate with Profinet Stack

I have an issue with all versions of PLCnext engineer on my laptop, and for the life of me can’t figure it out. If I attempt to scan for devices in the Online Controllers tab of project, I keep getting an error for „Could not communicate with the Profinet stack. (MSG_ONL0185)“

image.pngIt does not matter what revision i use (2023.9, 2024.6, 2025.0) or if i try a blank project or template. I have tried fully uninstalling and reinstalling but it seemingly fixes nothing. I have also tried to launch as admin.

I know my adapter works just fine, I can ping the IP of the PLC (AXL F 2152), and I am selecting the correct network adapter.

Is it possible that something else is messing it up? What can I do from here?

Hi Dragonite06,
you could try to uninstall/reinstall Npcap.

BR
DivisionByZero

hey Dragonite06,
did you turn profinet on in your WBM/system services

~ Gerard Brouwer

In addition to my comment. Some USB to RJ45 adapters can have issues with Profinet communication. So if you’re using that it’s worth a try to use the laptops RJ45 port.

BR
DivisionByZero

In addition to my comment. Some USB to RJ45 adapters can have issues with Profinet communication. So if you’re using that it’s worth a try to use the laptops RJ45 port. </p>BR</p>DivisionByZero</p>

I will try uninstalling and reinstalling NPCAP. This USB to RJ45 adapter has worked with PLCnext engineer for 2 years prior to this issue occuring. My laptop does not have an RJ45 port natively, so I have to use a USB to RJ-45 connector.

hey Dragonite06,</p>did you turn profinet on in your WBM/system services</p>~ Gerard Brouwer</p>

WBM as in the PLC’s WBM? and System services as in the laptops system services? Sorry if these are dumb questions, but I want to make sure I am trying the right things

Forum - PLCnext Community PLCnext Technology from Phoenix Contact is a unique, open ecosystem for modern automation that is capable of meeting all the challenges of the IoT world. This was the issue! thanks for the help