Hi engineer! I have a problem that I cannot put my device to online. When I apply in a configuration of the PLCnext Store on Web-base, the information I received is „Offline. Trying to connect to the PLCnext Store. Check the PLCnext Store Status in case of problems.“ What can I do to Online my device?
Is the PLCnext Control device on the same network as your internet router?
Is the Gateway address on the PLCnext Control device set to the LAN address of the router?
Are you able to open a secure shell session on the PLCnext Control device (using ssh from a Windows command prompt), and ping (a) the internet router, and (b) a public DNS name?
Here is my ssh from a Windows command and the Gateway address on the PLCnext Control.
The current error is still not fixed 
Thank you very much for your time!
It is not clear if the PLCnext Control device is on the same physical network as your internet router. Is the RJ 45 socket on the PLC connected to an RJ 45 socket on your internet router, either directly or through a switch?
In the above screen shot, the Gateway address on the PLCnext Control device is not set to the LAN address of the internet router. What is the LAN address of your internet router?
As indicated in your screen shot, the [b]ssh[/b] command needs the "destination" to be specified. In your case, that's [b]admin@192.168.1.10[/b]. But you won't be able to ping your internet router, or any public IP addresses or DNS names, until the two points mentioned above are fixed.
Hi Martin!
Here is my LAN address of my internet router!
And here is my Gateway address on the PLCnext Control!
The RJ 45 socket on the PLC connected to my laptop through a hub, and my laptop use wifi.
Thanks for your time!!
So you are using your laptop as a router between networks 192.168.1.0/24 and 192.168.2.0/24 ?
Have you set up routing on your laptop? If you haven’t, you might be able to find out how to do that on a general Windows forum somewhere, unless someone in the PLCnext Community know how to set up routing on a Windows machine.
It’s much simpler just to connect the PLC directly to an RJ45 LAN socket on the WiFi router.
I connected the PLC directly to an RJ45 LAN socket. Here is my connection diagram!
If I understand correctly, the PLC is connected to both the laptop and the WiFi router?
If so, then that won’t work, since those are two different networks (192.168.1.0/24 and 192.168.2.0/24) and the PLC only has one Ethernet adapter with two switched ports.
I would give the PLC a spare IP address on network 192.168.2.0/24, and only plug it in to the WiFi router. Then you should be able to access the PLC from the laptop via WiFi, and the PLC should be able to access the internet through the Gateway (192.168.2.1).
Also if you use the free PLCnext Engineer then this will help connect a PLC controller to the PLCnext Store.
Make sure to set the PLC controller time zone to UTC +0. You can do this by changing your computer’s time to the correct zone and then clicking on the clock icon in PLCnext Engineer Cockpit while Engineer is connected to the controller and online services on the same Engineer page.
Connecting a PLCnext Control with the PLCnext Store
A Solution App, a Function Extension and a Runtime as well as the licenses are downloaded directly from the PLCnext Store to your PLCnext Control . To download the app directly onto your PLCnext Control, the controller needs to be connected to the PLCnext Store via the Internet. For this, you have to prepare your controller and then assign it to your profile in the PLCnext Store.