Proficloud Service

Dear Experts,
I want to ask about Proficloud, can we program the PLC using PLCnext Engineer over the Proficloud server?

the next question is, when I try to enable the cloud, it always gives me „Failed Download: Root CA. Check your Internet connection“
Screenshot 2024-10-08 204700.png

Hello HChami,
It is not possible to program the PLC via Proficloud server. However, it is possible to transfer a project from PLCnext Engineer to the controller via Proficloud.io. Have a look at the DMS Basic Add-on.https://proficloud.io/smart-services/device-management-service/dms-basic-add-on/
https://proficloud.io/knowledge-hub/faqs/dms-basic-add-on-faqs/how-can-i-perform-an-application-update/

To your second question:
We have set up a small troubleshooting website here to help with common challenges: https://proficloud.io/knowledge-hub/faqs/device-management-service/why-does-my-plcnext-controller-stays-offline/If you have not yet set the time correctly, you can also find instructions on how to do this with a Phoenix Contact controller here: https://www.plcnext.help/te/WBM/Configuration_NTP.htm

I hope this already helps with your problem
Kind regards
Florian