PROFINET error

Hello,
I am trying to read 3 values from a profinet controller but one of the values does not seem to update. (It’s stuck on „0“)
What I have done is import the GSDML file into the AXC F 2152 and then add the modules I need and connect the variables I need. But when I „Write and start Project“ the „SF“ label on the the PLCnext is permanently red and I see the below picture on the web server.
image.pngI can read the Logical I/O level, Net Measurement, Chw result+Quality but when it comes to „1 ms counter“ this value does not seem to update. It is supposed to start counting milliseconds for performance use. Moreover the techinicians of the profinet device told me „Yes, normally the counter starts when the connection is ok between the eNod and the PLC.“.
From what I understand there is probably a problem with the established connection between the 2 devices, but then how can I read the rest of the values?
When I click the error of the previous screenshot I get this:
image.pngThank you for your time in advance.