Encoder module skipping counts

Hi
I am using symmetrical Encoder module (1088130), i used the logic analyzer and exported data into csv file. I observed that encoder is skipping 600 count s. Cyclic time for PLCnext is 1ms. I tried playing with cyclic time but it does not help. Encoder value has a range of 0 to 4294967295. How can i solve this problem.

Assuming you’re using the encoder module in the axioline bus, what is your setting for „Trigger IO update“?
If no task is set, your encoder value will not update at the same interval as your task execution. Try setting this to your task. In my experience, I’ve also had to set the „System and global variables“ setting to the same task.
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Thankyou so much, it is working now. Appreciate it