I’ve gone through the steps to get a couple of tags assigned to the Time Series Data Service. I have them put into a Dashboard and they are recording data. But my issue is when I go to view the data. A few problems I’m having: 1) When I look at the data and the „Relative time ranges“ is set to „Last 5 Minutes“ the x-axis time scale shows ~13:25 when it is actually ~08:25. Until I change „Relative time ranges“ to „Last 6 hours“ I won’t see the data at all. (See pictures (1)) 2) The only way to accurately show the time is to set the „Change time zone“ to Coordinated Universal Time. Other wise the data is behind 5 hours. (See pictures (2)) (1) [attachment]Last 5 min.png[/attachment] [attachment]Last 6 hours.png[/attachment] (2) [attachment]Browser_Time.png[/attachment] [attachment]UTC_Time.png[/attachment] Cont…
- The only way I have found to, sorta, fix my issue is to change the „Query Options“ ‚Time shift‘ to 5h. And I can get the time range to show more accurately. (See pictures (3)) Attached are my current settings for the PLC and proficloud Dashboard. (See pictures (4)) (3) [attachment]QueryOption_TimeShift.png[/attachment] [attachment]Panel_TimesShift5h.png[/attachment] (4) [attachment]PLC_RTC_Setting.png[/attachment] [attachment]Proficloud_Setting.png[/attachment] My question is, what am I doing wrong that I cannot represent the data without having to change and modify the time shift? Or any other options.
Can you please let us know what you’ve set the local time on your PLC to, for example using the date and date -u commands? On my PLC, I have the local time set to the same as Universal time (UTC): admin@axcf2152:~$ date Tue Oct 19 07:52:40 UTC 2021 admin@axcf2152:~$ date -u Tue Oct 19 07:52:42 UTC 2021 (it is actually 09:52 in the timezone I am in - UTC+1 summer time) If the Universal Time (UTC) on your PLC is incorrect, then this might cause the problem you are seeing.
Hello, Sorry for the delay. But I’m not sure how to get that info. Is there an information platform I could use to help with understanding how to use the CLI a little better and how to use it?
There is information on connecting to the PLC in the Info Center, here: https://www.plcnext.help/te/Operating_System/Connecting_to_the_controller.htm (basically, you can open a Windows Command Prompt and type ssh admin@192.168.1.10 to open a shell session on the PLC). You can also read and write the time on the PLC using PLCnext Engineer: [attachment]2021-10-26_8-23-03.jpg[/attachment] If the date/time is UTC (or GMT), rather than your local time, then the times in Proficloud should be correct. .
Awesome! Thank you for the extra info! Okay, my first problem is after I type ssh admin@192.168.1.10 using my IP for the controller. It asks me for the password. When I try and type the password the prompt is not letting me type anything. It does that for both the admin and root users. I have changed the time zone back to my time zone (-05:00) from being on the UTC time zone (00:00), picture (5). And I reboot the controller so the changes take affect. But I’m still having the problem that you see in pictures (1) and (2) above. I have tried making a new panel, but I still have the issue. (5) [attachment]Time_Zone_Central.png[/attachment]
My version of PLCnext Engineer (2021.6.2) doesn’t have the Time Zone field. I seem to recall that this was not working in earlier versions, so perhaps it was removed. In any case, I think that the Date and Time setting in PLCnext Engineer actually sets the UTC time. Please check if setting the time to UTC time (i.e. 5 hours later than your local time) fixes the problem in Proficloud. If that works, then that leaves the problem of how to set the local time on the PLC. This is something that is not supported yet - in the release notes for the latest Firmware version (2021.9), it states „Setting local time zones is not fully supported.“ Will it be a problem to leave this as UTC time? On the ssh question - for security reasons, the cursor doesn’t move when entering the password. It doesn’t even show asterisks or anything. So you can try entering the admin password blind, and see if that works with your PLC’s IP address.
Yes, setting the PLC time to UTC has fixed the problem. Thank you! It isn’t a problem right now since we are just testing things out. But it would be nice to be able to use local time. O, yeah. That makes sense that it would hide the password. Thank you!