Portforwarding HMI
Hello guys,
We use the AXC F 2152 in combination with a 3G/4G router.
We use portforwarding to reach the HMI, but with the AXC F 2152 we've problems to reach the HMI through portforwarding.
The forwarding connects to port 443 of the PLC.
I get to see the HMI background, but there are problems to load the variables. I see then the errormessage: A connection with the PLC could not be established. Retrying in X seconds
It seems that the API connection can't be established:
hmiapp.min.js:133 [Tue Feb 04 2020 10:46:36 GMT+0100 (Midden-Europese standaardtijd)] ERROR: Base Data Access service's XML HTTP Request failed for command 'ReadGroup' with status code '0' and status text ''.
hmiapp.min.js:133 GET https://xxx/_pxc_api/v1.1/groups/g198577/?sessionID=s1176754085& net::ERR_CERT_AUTHORITY_INVALID
hmiapp.min.js:133 [Tue Feb 04 2020 10:46:36 GMT+0100 (Midden-Europese standaardtijd)] ERROR: Base Data Access service's XML HTTP Request failed for command 'ReadGroup' with status code '0' and status text ''.
hmiapp.min.js:133 [Tue Feb 04 2020 10:46:36 GMT+0100 (Midden-Europese standaardtijd)] ERROR: Data client's Update Data failed due to status '2', but retry limit (1) already reached.
hmiapp.min.js:133 GET https://xxx/_pxc_api/v1.1/groups/g198577/?sessionID=s1176754085& net::ERR_CERT_AUTHORITY_INVALID
How can this be solved?
Kind regards,
Robin
Comments
Hi Robin,
This problem has been reproduced by the developers and the root cause has been identified. Unfortunately we do not have a workaround at this stage but we are hoping that the problem will be fixed with firmware version 2020.3 (latest end of April).
~ Martin.