TLS Certificate not trusted
Are you aware the certificate this site's using is not trusted by Chrome since the end of October 2018? You should have been contacted by Symantec about this. More information on this issue can be found over here: https://security.googleblog.com/2017/09/chromes-plan-to-distrust-symantec.html
Comments
Hello,
Yes, we are aware of this problem. The affected certificates will be updated soon.
- Martin.
=====================================================
UPDATE 11.01.2019
The site certificate is now recognised as valid by all browsers.
=====================================================
UPDATE 04.02.2019
Please see posts below for the current status ... it seems my tests on this issue gave a false positive result in the past ...
Hello
It's still not possible to login from Chrome. Firefox is a Little better, but still makes certificate fault.
- Emil
Only Edge is working
Hmmm, that's strange ... I get a new security certificate on some machines, but still have the old (invalid) one on others ...
Until the certificates are updated on your machine, it should be possible to either (a) select the "advanced" option and proceed to the site, or (b) in cases, where the browser will not allow this (like your version of Chrome), you can try this work-around:
https://www.thesslstore.com/blog/clear-hsts-settings-chrome-firefox/
Hope this helps.
- Martin.
Hi emilg,
my Name is Mathias and I am in charge of the Proficloud. At the moment we are running on an GeoTrust Certificate, unfortunately GeoTrust has a Trust Issue with Chrome Browsers (https://knowledge.digicert.com/solution/SO29612.html). At the moment we are working on exchanging that certificate, but some devices do not support the "new" certificate right now, that's why we scheduled some rollout time for new device certificates before we update to the new root certificate.
We are also working hard on our platform to made such rollouts easier in the future, we didn't expect a CA to be distrusted...
But anyway thanks for your patience.
Regards
Mathias Weßelmann
Manager Cloud Engineering @ Phoenix Contact
Hello Mathias,
what's new on this issue? It is not very convenient to switch between browsers.
Thanks a lot.
Hi Dzmitry,
we plan to have it done by the end of this month, as soon as I get the final date I will let you know.
Regards
Mathias
Manager Cloud Engineering @ Phoenix Contact