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Unable to connect to UAO EcoRT

aparantaparant
in PLCnext Technology & PLCnext Controls

Hi team,

I installed the UAO EcoRT application via wbm on an axc-f-2152. I created an application on EcoStruxure Automation Expert (v22.1) with a nxtControl.Standard.ECORT device (see screenshot). The problem is that I can't connect to the device even though the application is running on the wbm. Am I missing a step?

Thanks for your help.

Device_configuration.PNG
EAE_error.PNG
wbm_application.PNG


Comments

  • Martin [PLCnext Technology Team]Martin [PLCnext Technology Team]
    edited December 2023

    Have you tried contacting the developers of that app using the "Contact Developer" button on the app page in the PLCnext Store?

    Maybe they have seen this issue before, and hopefully they can give a quick solution.

  • Andrew VanderpoolAndrew Vanderpool

    Hello,

    If you are using the most recent app in the store, the settings for "Use Encryption" should now be true, and the "Deploy Port" is now 51443. There was an old screenshot in the store showing the settings you currently have entered. I apologize for the mistake.

    Also please ensure that your IP address on the controller is already set to 10.20.3.33 in your case via Netnames or the Web Based Management.

  • aparantaparant
    https://forum.plcnext-community.net/discussion/comment/12672#Comment_12672

    Hello,

    I've changed the settings and everything now works. Thanks.

  • Francisco CampoverdeFrancisco Campoverde

    Hi everyone!

    I have also installed the UAO EcoRT application via the web based management on an axc-f-2152. But the problem is that I can't add a nxtControl.Standard.ECORT device.

    I think it's due to an incorrect installation of the UAO Hardware CAT library for developing applications on the PLCnext platform. This is the library I downloaded: https://www.plcnextstore.com/eu/app/615

    I have EcoStruxure Automation Expert v23.1 and the library I have installed is v22.1.0.5. When I install  the library, there is a red exclamation mark next to the name of the library. Maybe you know if there is a problem  with the installation?

    Here is a image of the installed library:

    Francisco1232_0-1723728238517.png

    One question more to @aparant, in the first photo you published, next to DEV, nxtControlStandard.ECORT is established as the type of equipment. In the logical device page, in device type, I can't find the option to select nxtControlStandard.ECORT.

    Maybe could you help me please with the process you followed to add this device?

    To do it I'm not sure if it is necessary to look for an option that reads the IP address of the Phoenix Contact controllers. I tried making this physical topology in the physical devices section but it didn't work.

    grafik.png

    Maybe  is it necessary to create an application first and implement the function blocks on the resource?

    If someone could help me with some advice I would be really thankful.

    Kind regards,

    Francisco.

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