Fatal error after updating PLCNext AXC F 2152 to 20.0.0.24752
Hello,
I updated my plcnext to the newest firmware but now i get this Fatal Error and I can't connect the PLC to PLCNext Engineer, and when i restart the PLC it doesn't place information in the Output.log. these are the last lines in the .log file:
18.12.19 13:58:13.973 Arp.Services.Ehmi.EhmiComponent INFO - 3054923840 Enter EhmiComponent: Dispose
18.12.19 13:58:13.973 Arp.Services.Ehmi.EhmiComponent INFO - 3054923840 Enter EhmiComponent: Dispose
18.12.19 13:58:13.975 Arp.Services.Ehmi.EhmiComponent INFO - 3054923840 Exit EhmiComponent: Dispose
18.12.19 13:58:13.982 Arp.Io.ProfinetStack.Device.Internal.Device INFO - PN_RemoveDevInst with Id = 1!
18.12.19 13:58:13.988 Arp.Io.ProfinetStack.Controller.Internal.Controller INFO - Controller instance removed successfully
18.12.19 13:58:13.992 Arp.Io.Axioline.AxiolineComponent INFO - Axioline: Disable data output and deinitialize/close driver.
18.12.19 13:58:14.099 Arp.Device.Interface.DeviceInterface INFO - System variable update thread terminated!
18.12.19 13:58:14.181 Arp.System.Acf.Internal.ApplicationBase FATAL - Terminate application after unexpected exception:AppDomain Singleton instance of type 'Arp::System::Um::UserManager' was not created yet! (Arp::Exception)
18.12.19 13:59:07.178 update-plcnext INFO - Updated from 19.0.4.22338 to 20.0.0.24752
Comments
Hello Roy,
after updating it from 2019.X to 2020.0 try executing a factor 1 Reset.
Hold reset Button and power down.
What happens after the Boot?
please have a look at
"df -h"
and attach the logs from
/var/log/
so we can do further diagnostics.
kind regards,
Oliver
Hello Oliver,
I have done the reset, and when i check the /var/log/boot file i see this: ( see attached file)
Kind regards,
Roy
Hello Roy,
so is it working now?
looks like PLCnext started fine?
kind regads,
Oliver
Hello Oliver,
Yes, resetting the PLCNext fixed it, I forgot to mention that.
Many Thanks!
Roy