FW version viewed on the PLCNEXT Store in different from the embedded FW version of the AXC F 2152

bytediver_discourse · June 20, 2019, 8:24am

Hello My AXC F 2152 has been updated to FW 2019.3 This is what i can see on the wbm but in the PlcNext store, it is viewed as 2019.0 store wbm I have made a reset token in the Proficloud appliance, I have deleted the PLc in the TSD devices… so what did i miss?

Martin_PLCnext_Techn · June 20, 2019, 8:27am

(Moved to PLCnext Store category).

daniel_buschatzky · June 21, 2019, 11:40am

The PLCnext Control is online. But the Store and the PLCnext Control have not synchronized yet.

Please use the button “Refresh status”.
Depending on the quality of the internet connection, the synchronisation takes 1-2 min.

ims_automation · March 27, 2020, 5:41am

Hello, I have the same problem. I have refreshed the status in PLCnext store for several times, but the firmware version is not updated. Is there any other suggestion that I can do?

daniel_buschatzky · March 27, 2020, 9:05am

Unfortunately I have no solution for you. We have to analyse the problem internally. I know it is not very comfortable, but please log in again in the Store and restart the device.

Please tell me if the information is displayed correctly after the restart. Thank you