HMI Revision E to F.. Delete what is old or..?

Community Feedback
1

Hi this message is towards the developers and those who write the support guides and the community to spark a discussion on updating manuals,
Recently the support document for the HMI WP6XXX series has been updated from „4134_en_E“ to „4134_en_F“. And I noticed a big change. The default password is gone, great but what if you need to configure or update an older firmware… This is found under 2.1 „Configuration“. (See attachments for screenshots)
My recommendation is that settings and such should be kept in the document under the same header but within a footnote or something. Now there is zero reference in the document. Not very user friendly.
I hope this will spark a discussion within the community to set guidelines for developers and those who write the guidelines.
With kind regards, Michiel =)

Attachments
Rev. E
Acrobat_LQtkbI1eUY.pngRev. F
Acrobat_BM52em91m7.png

2

Hi Michiel,
Well noted.
We have passed your remarks and suggestions to our development department.
Ofcourse it is always the best to update to the latest Firmware but still it would be „user friendly“ if the needed data for older Firmwares were available. At this point we have to wait for a response and the insight of the development department.
Met vriendelijke groet / Mit freundlichen Grüßen / Best regards,
Henk Welgraven
Technical Sales Engineer
Industrial Electronics
PHOENIX CONTACT B.V.
Postbus 246
6900 AE ZEVENAAR
Tel. +31 (0)316 59 17 20
mailto:support@phoenixcontact.nlwww.phoenixcontact.nl

3

Hi Michiel,
The Production Management thanks you for your comments and is going to discuss how to implement the HW/FW version to the manual. Maybe notes in the manuals or seperate manuals for the HW/FW versions.
We will have to wait and see what the result will be. „Work in progress“!
Thank you for your input!
Met vriendelijke groet / Mit freundlichen Grüßen / Best regards,
Henk Welgraven
Technical Sales Engineer
Industrial Electronics
PHOENIX CONTACT B.V.

4

Thank you for the reaction !
It’s nice to hear that it is picked up by Production Management! =)
With kind regards,
Michiel