I can't configure correctly GW EIP 1DB9

Hi, I’m new on this forum. I’m trying to communicate the GW EIP 1DB9 between PLC Compact Logix and a field sensor witch sends me its information by Modbus RTU 485
I have downloaded some docs from the Phoenix Contact but I can’t communicate correctly with the sensor

                                          1. I added The EDS file to Studio 5000, I configured the settings of the GW EIP 1DB9 by 'Shared Memory'
                                          2. I only receive 0
                                          3. I think it can be bad configuration of GW EIP, and the address pointed maybe is not the correct address for modbus, but I really need help. I can upload the Datasheet of the sensor

Hi, welcome to the PLCnext Community Forum.
Unfortunately this forum is only for topics related to PLCnext Technology. You can get technical support for other Phoenix Contact products in the usual way, through the Phoenix Contact office in your country:
https://www.phoenixcontact.com/en-pc/language-country-selector
(contact details are at the bottom of each country-specific home page).

Thanks