Proficloud New Account replacing Old Account issues

Proficloud
1

Dear All good afternoon, I’ve just delete my accoutitcf01 because I met some issues on the Appstore registration. I create a newone account named **fcorti, with the same e-mail (fcorti@phoenixcontact.com**but I was NOT ABLE to :

                                               * ADD the previous AXCF2152 UUID _XXXXXXXXX-XXXX-XXXX-XXXX-XXXXXX_ \-->**"Bad Request-Creating the appliance failed -the appliance already exists"**

NOTE: I’ve just deleted my previous account, everything must be deleted and disconneted with it.
* Enter into APPSTORE with new fcorti accout → it shows me white page with Logging in… message on top and Refresh below but iit is freezed
What I have to do ? Is it a time delay to delete everything to itcf01 old account? Waiting for your kindly feedbacks Best Greetings Fabrizio |
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2

Hi, If you want to delete an account, please make sure all appliances have been removed from the solutions and that the ownership has been released: proficloud → MyAppliances → select an UUID → Release Ownership - Arno