The Proficloud service is not reachable

Hello, I’ve got problem with one of my AXC F 2152. On that AXC there was installed solution app (Pump station) from PLCnext Store. Now I want to uninstall that app (I know I should do that from PLCnext Store website), but it seems that AXC have got some problem with connection to Proficloud. proficloud01 The controller is connected to the Internet and I can ping www.proficloud.net proficloud02 Do you have any suggestions hot fo fix this status?

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I´ve got the same problem… and there is not some info…

whats yours PLc Firmware?? Mine is 2019.3…

SOLVED !! look at this https://www.plcnext-community.net/index.php?option=com_content&view;=article&id;=350&Itemid;=478⟨=en In my case date&time; wasn´t ok…

I’ve check the date about one week ago and it was OK, but Proficloud was still unreachable. Today there is some progres, because „The Proficloud is reachable and available.“, but Proficloud Connection State remains at „Connecting“ state. So I still can’t uninstall that PLCnex Store app.

Hello Konrad, I had a similar problem when I updated the PLC firmware. In my case, this fixed the problem: https://www.plcnext-community.net/index.php?option=com_fss&view;=faq&tmpl;=component&window;=1&faqid;=107&Itemid;=433⟨=en - Martin.

Thank you Martin! That was the answer!