Communication difficulty between AXC F 2152 Starter Kit and PLCnext 2020 version software

Hello: I was recently given a (PLCnext) AXC F 2152 starter kit to work with and set up the “PLANT” demo project. I seem to be running into communication issues between the controller and the PC I’m working with.

                                               * For starters, step 1 is to "Install PC Worx Engineer"; I actually have PLCnext 2020 version installed and it seems to readily take in the "PLANT" demo project so I simply went with it.
                                               * Step 2, I went ahead and set the IP address for the connection to the controller as mentioned in the instruction booklet. Nothing seemed awry here.
                                               * Step 3: the patch cable was connected and securely attached to the RJ45 ports, no issues
                                               * Step 4, 5: Power connected and switch turned on
                                               * Step 6: Located the "PLANT" demo project and it didn't run; there also seems to be the top 2 leds on the LED bank flashing; their names are "BF-C" and "BF-D"

Unfortunately, I couldn’t seem to find another post that would help with this so I had to write to the forum Thanks, Brendan

Hi Brendan, No problem, this forum is the right place for all things PLCnext, including the starter kit. :slight_smile: I guess that there was a printed booklet with the starter kit, something like the attached PDF? If so:

                                               * You might have an old version of the booklet, which would explain why it mentions PC Worx Engineer. The latest version of this booklet (attached) has been updated with the "new" name of this software, PLCnext Engineer. If you are using PLCnext Engineer version 2020.0, that's fine.
                                               * Step 6 has quite a few parts to it: 
                                                 * You said you located the "Plant" demo project - I guess you got this from the [starter kit page on our website](http://phoenixcontact.net/qr/1046568)? The file you want is `AXC F 2152 Starterkit 2019_0 LTS.7z`, in the _Software_ section. This is for an earlier version of PLCnext Engineer, but it should work OK in PLCnext Engineer version 2020.0.
                                                 * Did the .7z file extract OK to a file named `AXC F 2152 Starterkit 2019_0 LTS.pcweax` ?
                                                 * Were you able to open this `.pcweax` file OK in PLCnext Engineer?
                                                 * The demo project has been designed for a PLC running firmware version 2019.0. If your PLC is not running firmware version 2019.0, then you will need to [replace the controller in the demo PLCnext Engineer project with a controller corresponding to the actual firmware version on your PLC](en/hn-knowledge-base/hn-faq.html?view=faq&tmpl=component&window=1&faqid=100).
                                                 * After opening the `.pcweax` project in PLCnext Engineer, in the PLANT window, when you right-click on the controller (axc-f-2152-1) and select "Write and Start Project", one of two things should happen: 
                                                   * The little black shield beside the PLC icon should turn green, indicating that the project has downloaded successfully and PLCnext Engineer is online to the PLC. The PLC should now behave as described in the attached "example project" PDF,
                                                   * OR, an error message will appear in the lower right corner of the window, indicating that PLCnext Engineer could not connect to the PLC.

When you get to this last step, what is the result? ~ Martin.

packb_axc_f_2152_starterkit_qs_108307_ia_01.pdf
ah_en_axc_f_2152_starterkit_example_project_108428_en_00.pdf

Hey Martin, Thanks for the response, I checked the IP address and my supervisor said the firmware hasn’t been changed or updated. Currently, I get an authentation screen asking for ‘username and password to authenticate 2152 AXC F’ which unfortunately we do not have (checked with supervisor), is there anyway I can reset the controller to some factory setting or get around this otherwise? When I do reach this point those two red leds are still flashing, would we expect them to change if I’m able to get past the authentication? Thanks, Brendan

Hi Brendan, Those two LEDs are not a problem, they indicate that the device is not participating in a Profinet network as either a controller (C) or a device (D). If you can see some sort of login screen, that’s promising. You can try logging in with the user name “admin”, and the password printed on the housing of the PLC. PLCnext Engineer should also be able to connect to the PLC using the same credentials, if you want to over-write the project in the PLC with a new one. You should also be able to log on to the PLC using either ssh (Linux) or PuTTY (Windows), using those same credentials. If all else fails, you can wipe the project from the PLC with a Type 1 Reset, after which you will definitely be able to log in to the PLC using those credentials. ~ Martin.